Mental Health Therapists

Social Collaboration For Shrinks: Add Your Favorite Practice App To Listly

Two heads are better than one...and two thousand heads are infinitely better. Come on, private practice shrinks, let's do some social collaboration with Listly.

Earlier this week I introduced you to the concept of online social collaboration and suggested some possible ways it might be useful in private practice. I invite you to join in an easy social collaboration experiment by adding to my list of mobile apps I use most for managing my private practice.

As a tech geek and social media freak (and yes, I think these diagnoses should be added to the DSM 5), I delight in the brilliant new mobile apps that are available for fun, for learning and for business. I have my favorite iPad and iPhone apps that I use, but I want to draw from your collective experiences and see what apps you recommend.

Enter Listly (lists made easy + sharable + fun), a really cool and easy to use social media collaboration tool that you can embed in a blog post or website (see below). Here are my favorite private practice apps, links, and description of their use. Will you add yours to the list below?  Here's the process:

  • Click the "Sign in" button on the top right side and sign in with Facebook or Twitter (if you don't have a Facebook or Twitter account, then I'm surprise that you're reading this blog)
  • Click the "add to list" pink button on the left side
  • You'll see pop-up box with the option to add item with or without a link
  • Add your suggested app
  • Fill out the short form with item link (if you have it) name, description, tags
  • Click "add item" button on the bottom of form
  • While you're at it, see the "like" and "dislike" buttons on the side of each list item? Feel free to vote on ones that you like.

 

View more lists from Julie Hanks, LCSW

 

Thanks for participating in this social collaboration experiment. Fun, huh? More on social collaboration in the coming weeks! If you think of a practice related list you'd like to start, please post a link in the comment below so we can add to your Listly.

(c) Can Stock Photo

What The Heck Is Social Collaboration?

New trends in PR encourage online collaboration. Embracing new platforms can help therapists build professional presence and grow their private practice.

I recently attended an amazing conference in Park City, Utah called "Evo '12" The Evolution of Women in Social Media Conference. What's a shrink doing at a social media conference? In addition to being a therapist, I am a self-professed social media junkie and tech geek. So there.

A conference highlight was a workshop called "The Evolution of PR: A Culture of Collaboration, Connection and Community" taught by PR guru Sarah Evans and search technology innovator Jennifer Gosse. Both presenters work with a new social collaboration platform called Tracky (which you'll be hearing more about in an upcoming posts as I get more familiar with it). There was so much good technology and PR information that I couldn't take it all in or write it all down. I didn't want to miss anything so, I turned to social collaboration.

What is social collaboration?

At this point you may be asking "what is social collaboration?" Social collaboration involves processes that allow people to interact, work together, problem solve and exchange information online.

How can social collaboration help private practitioners?

In short, online social collaboration is a way to raise the visibility of your practice by producing more content through compiling and curating information. It's a way to engage your online social media followers, and also a method of gathering and sharing information with other like-minded professionals. Another use for therapists is in collaborating on notes from conferences and workshops as you'll see later on in this post.

An example of social collaboration: Storify

Storify is an easy to use online platform that allows anyone to tell a story through curating online articles, links, photos, and social media posts.

After attending the PR workshop my head was buzzing with new tips and tools. Why not try out social collaboration to document and share the stuff buzzing in my head? I logged in to Storify.  In about 15 minutes I had curated my favorite tweets, posts, photos, tips, tricks, and notes from many social media platforms posted by workshop participants and published a story on Storify.

I've embedded the story below so you can get a feel for what a rich experience social collaboration can be. Also, in addition to noticing the collaborative format of Storify, check out the content and the creators I've included. Notice that throughout this story I'm also sharing  the names and profiles of many who attended the workshop - social collaboration also means free PR.

[View the story "Evolution of PR: Building A Collaborative Culture " on Storify] How cool is that? Did you also notice that every element within the Storify article is easily sharable on social media? And you can post a comment right in the story. Try it out. That's the fun of social collaboration - synergy of ideas and energy. I love it.

Here are some possible ways you can use Storify in your practice:

  • Create stories relating to new research in your specialty areas
  • Curate current news topics that relate to your practice areas
  • Collect favorite quotes
  • Compile links for interviews you've participated in
  • Embed Storify articles in blog posts on your practice site

The possibilities for shareable content creation are endless through social collaboration.

Later this week we'll do a social collaboration exercise together. You in? Be thinking about your favorite mobile apps for your practice so you can jump in and share your thoughts!

Poll: How Much Do You Charge For A Therapy Session?

Are you unsure about how much to charge for psychotherapy in private practice? I've blogged recently about signs it's time to raise your fees and how to talk to your clients about raising your fees, but what about setting your fees in the first place?

One thing to consider in setting your psychotherapy rates is what other therapists with equal experience and training are charging. While average fees vary greatly depending on your location, your degree, level of experience, and many other factors, I thought it would be fun to poll who read this blog so you can see where you fall on the continuum to give you a general sense of what other therapists are charging.

Do you want to know how your fees compare to other private practice mental health therapists? Take this poll. What's your fee for a 45-50 min. therapy session?

Are you surprised by the results of this survey? Where do your fees fall on this continuum?

Feel free to post your comments and questions below! If you know other mental health therapist's in private practice, please share this poll with them. (c) Can Stock Photo

Social Media Ethics (part 3): Top 3 Ethics Gurus You Should Be Following

Is there grey area here?Creative Commons License photo credit: Carol VanHook

Where do I go for trusted information on ethical use of social media for therapists? Here are the top 3 resources on the cutting edge of online ethics for mental health therapists that I find myself referencing time and time again. I have taken their online courses, read dozens of their articles, signed up for newsletters, and of course, I follow all of them on social media sites.

Here my top three recommendations, links to my favorite resources on each site, and their social media links so you can follow them:

1) The Online Therapy Institute (OTI)

The Online Therapy Institute, co-founded by DeAnna Marz Nagel, & Kate Anthony, is a premiere resource for all things digital. OTI and Keely Kolmes, Psy.D. created a comprehensive Ethical Framework for the Use of Social Media by Mental Health Professionals that is an invaluable resource. Also, watch Nagel and Anthony discuss common online scenarios therapists face online in this Ethics and Social Media video.

Twitter @TherapyOnline Facebook The Online Therapy Institute

2) Dr. Keely Kolmes

Dr. Keely Kolmes is on the forefront of social media ethics discussions and offers a variety of excellent articles on her website. As a sought after presenter at professional conferences Kolmes speaks on a the intersection of digital ethics and mental health care. Check her presentation schedule on her website to see if she's presenting at a nearby conference.

Twitter @DrKKolmes

3) Zur Institute

The Zur Institute, founded by Dr. Ofer Zur, offers dozens of continuing education courses for mental health professionals, including free resources on social media and ethics. I'm currently taking the online course Digital and Social Media Ethics for Therapists (for 8 CEUs) through the Zur Institute and I'm finding it to be very helpful in clarifying my social media ethical philosophy (much of the course content was written by Dr. Keely Kolmes).

Twitter @ZurInstitute Facebook Zur Institute

Where do you go for social media ethics discussions? Do you have any resources that you'd like to share with other clinicians? Please post them in the comments below.

Social Media Ethics (part 2): Developing Your Social Media Policy

Social media ethics are starting to be addressed by mental health professional organizations or licensing boards but those guidelines, if they exist, are generally vague.

It's important for clinicians to take time to think through the implications of their online interactions on clients to avoid dual relationships, putting client's privacy at risk, or jeopardizing the therapeutic relationship.

Including a written social media policy as a client's initial treatment contract helps clarify how technology will be used in client-therapist interaction so it doesn't interfere with treatment.

On the forefront of the social media ethics discussion is licensed psychologist Keeley Kolmes. Psy.D. Dr. Kolmes' comprehensive social media policy has been a model for mental health therapists around the world. She generously allows clinicians to adapt her social media policy for their own use and frequently speaks, writes, and teaches on social media topics. I used it as a springboard for developing my own social media policy.

If you don't have a social media policy, I suggest that you develop one. The goal of your policy is to clearly outline your expectations regarding online interaction, educate the client of risks, and have a clear rationale for how you will or will not engage with clients online. Here are some suggested topics to cover in your policy and a few questions to help you solidify your philosophy regarding social media interaction.

Friending Will you accept friend requests on Facebook, Linked In, Google+? Why or why not?

Following Will you allow clients to follow you on Twitter, Blogs, Pinterest? If not, how will you handle it if they do follow you? Will you follow back?

Messaging Is it appropriate for clients to contact you via SMS? Or social media sites like Twitter DM? If so, what information is appropriate?

Business Review Sites What are the risks that clients take when reviewing your services on sites like Yelp or Healthgrades? Keep in mind that if a client gives you a negative review it is unethical to respond directly to the review as it breaks client confidentiality.

Google Reader What if a client wants to share an article with you through Google reader?

Search Engine Do you make a practice of Google searching your clients? Are there emergency situations where you would search for their information or information of someone close to them?

Location Based-Services If clients check-in to your location on GPS services like Foursquare or Facebook check-in are they aware of the risks that they might be identified as clients?

Email Correspondence What type of information is appropriate to send via email? How quickly a client can anticipate an email response?

Email/Newsletter Lists If you have a newsletter sign-up on your website do you expect clients to sign up on email or newsletter lists?

If you can think of a topic I missed in the list above, let me know.

Are you willing to share your social media policy? If so, please post the link in a comment below.