therapists

10 Ways Blogging Transformed My Private Practice

10 ways blogging has transformed my practice Jodie Gale MA built a thriving practice through online presence, blogging and social media. Read about her journey in this inspiring guest post.

When I returned home from the UK several years ago, I was shocked at the state of psychotherapy in Australia. There was, and still is, a lack of understanding about what psychotherapy is and a lack of promotion regarding the benefits of psychotherapy from our professional associations. Frustratingly, it is rare to find a psychotherapist (or a family/play/art therapist) working as part of a multidisciplinary team in private or public health.

There is also a deeply pervasive myth that it is impossible to fill a ‘full fee paying’ private practice as a counsellor or psychotherapist because of the mental health plan insurance system which only provides rebates to psychologists and a small number of social workers. Trying to persuade clients to engage in weekly, depth psychotherapy (without a rebate) literally felt like mission impossible. My private practice reflected this and was sporadic to say the least. Desperate and down hearted after 8 years of Master’s training to become a psychotherapist – I found myself smack bang in the middle of a major career crisis.

At the beginning of 2013, I built a strong online presence through blogging and by taking the Julie Hanks LCSW's Private Practice Toolbox Blog Challenge.  Since taking the blogging challenge I am now described by my colleagues as a prolific blogger and I credit creating online content as the foremost reason for my practice growth and success.

10 Benefits of Blogging Regularly on my Private Practice Website

1) I have more than enough clients

A great deal has changed since then! My practice is out of control busy and I have literally had to take my phone number off my website because I couldn’t keep up with the high level of phone inquiries. Last count, I have referred 50+ clients to other therapists in my local area and beyond.

2) Networking with colleagues

The initial benefit of blogging specifically through taking the blog challenge was networking with colleagues from around the world and building ongoing personal and professional relationships. Connections are crucial, especially when working from a home office, private practice as I do.

3) Keeping current on research

Writing one-two times a month has kept me up-to-date with the latest research and news within the therapy field.

4) Building writing confidence

Initially terrified of putting myself out there, I found that my confidence and writing improved with every blog post.

5) Increase in client inquiries

After about four – five months of blogging, I noticed a significant increase in client inquiries. One client specifically mentioned finding me through the ‘Top 10 Books’ blog challenge post. She had Googled one of the book titles, then ‘counsellor’ and I ranked first in the google search.

6) Provides resources for current clients

A blog is a great resource centre for my clients and I often send them links on a specific topic. Once my blog is written, I share it on Pinterest as my boards are the ultimate resource centre for clients and therapists alike. Whenever I choose an image for my blog, it is with Pinterest in mind as I find my articles are shared more frequently on Pinterest than on other social media pages.

7) Higher ranking on Google searches

Six months into the blog challenge, I started to rank on the front page of Google Australia and I often rank at number one for my local area, key word searches. My practice has been full since then. When I reply to inquiries, I let the prospective client know that my practice is full, I offer to make a referral and ask if they would like to go on my women’s workshop mailing list.

8) Professional credibility

Historically, psychology articles were limited to journals or written by journalists for popular magazines. As therapists, we have a wealth of knowledge to share. Blogging helps to raise the profile of our profession.

Blogging has raised my profile as an expert in the field and the go-to professional for women’s psycho-spiritual health and well-being. I have been interviewed, written guest posts and featured on Private Practice Toolbox, The World of Psychology , About.com, ABC Radio, Australia Counselling, The Manly Daily Newspaper, The Morning Show and Australian Well-being Magazine.

9) Job opportunities

Blogging helped me to land the job of my dreams. Late last year I attended a two-day workshop and I was approached by the two directors who offered me the position of Assistant Clinical Director of an eating disorder unit. Having written about eating disorders from a soulful and psycho-spiritual perspective, they loved my blog and felt that I would be a good fit for their team.

10) Sense of power and effectiveness

Finally, I have found a sense of personal power due to taking responsibility for the growth of my practice and career progression. I was filled with a sense of hopelessness regarding our field and often envied other therapists who appeared to have more clients and success than I did. When my practice was sporadic and slow, I was working from a place of lack. Now I work from a place of generosity and abundance. And… most importantly, I have realised that there are enough courageous, ideal (and full fee paying) clients out there for everyone!

Jodie Gale MAJodie Gale MA is a leading specialist in women’s emotional, psychological and spiritual health and well-being. She is a qualified therapeutic counsellor, a psychosynthesis psychotherapist. Jodie lives on the Northern Beaches of Sydney where she currently balances being a stay at home mother with her part-time position at EatFed and a part-time private practice.

6 Ways To Put Your Practice On Autopilot

Ready to Fly? All you really need is just another shot...

Whether you like it or not, when you're in private practice you are a business person. A common complaint I hear from new private practitioners is "I had no idea how much time (and money) it takes to run a business!" I nod my head in agreement.

With no business background, I ventured into private practice nearly 10 years ago. Starting out as a solo practitioner, I have learned how to maximize my time. Over the years I learned the importance of automating as many business systems as possible in order to decreases stress, and free up mental and emotional energy for the things I'd rather be doing...like therapy.

Here are 6 suggestions for automating your business systems in private practice:

1) Automate social media posts

While actual human conversation is the point of social media, I do automate some of my posts, tweets and status updates. The two social media management platforms I use are Hootsuite and Socialoomph. I use both because they have different strengths. Hootsuite allows me to manage multiple social media accounts from it's dashboard and respond to them in one place. SocialOomph is great for posting recurring tweets and updates because you can set the frequency of the recurrence and alter the text slightly.

I also use SocialOomph to set up auto-responders to thank new Twitter followers. SocialOomph also sends me daily digest email of keywords I've chosen to follow on Twitter so I can see who's tweeting about relevant topics and I can find new and interesting people to follow.

2) Switch to electronic health records

This year my clinic switched to online health records. One of the benefits has been that clients can log in, fill out initial paperwork and submit it online. Best of all they can print their own statements to send in to their health insurance company to seek reimbursement, which saves my office a lot of time and money.

3) Try an online scheduler

While I don't use an online scheduler, I know that many therapists do. Clients can book, cancel, reschedule their sessions online. Many programs also send automated appointment reminder emails to clients so they don't forget about their therapy appointment.

4) Schedule blog posts

If you have a blog on your practice website (which I certainly hope you do by now), set aside some time each week, or each month to crank out several posts and have them waiting in the queue. In the Wordpress platform that I use I can schedule the exact date and time that the post will publish. I have a least one post scheduled per week for the next four months on my practice website.

Another helpful tool is to set an editorial calendar for your blog so you know what topics you want to cover each week throughout the year. You may want to schedule them around certain holidays or national mental health awareness days. With your calendar set you can plan ahead for your topics and get them in the queue and off your mind. (This post was scheduled ahead of time.)

5) Automate your newsletter

Several months ago I switched e-newsletter services to Aweber. One main reason is that you can set up automated newsletters based on your blog posts. Basically, I set up the template, set the number of blog posts I want sent in each newsletter, and when it gets to that number of new blog posts, it automatically sends an e-newsletter to subscribers with blog post summaries!

Another cool automation feature is that I have set it to automatically send it out on Twitter and post on Facebook, too. It has saved me and my office manager several hours per month formatting the monthly newsletter. If you sign up for my Private Practice Toolbox newsletter below you'll see first hand what I'm talking about.

6) Set up auto bill pay

Finally, instead of writing checks for rent, water cooler service, cleaning service, web hosting, or any other recurring expense, set up automatic bill pay so you can mentally take those expenses off of your "to do" list.

What have you done to automate business systems in your private practice? I'd love to hear your tips!

Creative Commons License photo credit: williamcho

Social Media Ethics (part 3): Top 3 Ethics Gurus You Should Be Following

Is there grey area here?Creative Commons License photo credit: Carol VanHook

Where do I go for trusted information on ethical use of social media for therapists? Here are the top 3 resources on the cutting edge of online ethics for mental health therapists that I find myself referencing time and time again. I have taken their online courses, read dozens of their articles, signed up for newsletters, and of course, I follow all of them on social media sites.

Here my top three recommendations, links to my favorite resources on each site, and their social media links so you can follow them:

1) The Online Therapy Institute (OTI)

The Online Therapy Institute, co-founded by DeAnna Marz Nagel, & Kate Anthony, is a premiere resource for all things digital. OTI and Keely Kolmes, Psy.D. created a comprehensive Ethical Framework for the Use of Social Media by Mental Health Professionals that is an invaluable resource. Also, watch Nagel and Anthony discuss common online scenarios therapists face online in this Ethics and Social Media video.

Twitter @TherapyOnline Facebook The Online Therapy Institute

2) Dr. Keely Kolmes

Dr. Keely Kolmes is on the forefront of social media ethics discussions and offers a variety of excellent articles on her website. As a sought after presenter at professional conferences Kolmes speaks on a the intersection of digital ethics and mental health care. Check her presentation schedule on her website to see if she's presenting at a nearby conference.

Twitter @DrKKolmes

3) Zur Institute

The Zur Institute, founded by Dr. Ofer Zur, offers dozens of continuing education courses for mental health professionals, including free resources on social media and ethics. I'm currently taking the online course Digital and Social Media Ethics for Therapists (for 8 CEUs) through the Zur Institute and I'm finding it to be very helpful in clarifying my social media ethical philosophy (much of the course content was written by Dr. Keely Kolmes).

Twitter @ZurInstitute Facebook Zur Institute

Where do you go for social media ethics discussions? Do you have any resources that you'd like to share with other clinicians? Please post them in the comments below.

Tweet Your Elevator Speech!

How's your elevator speech coming along? Are you ready to try it out in "public"? One of the most helpful ways to refine your elevator speech is to practice it and ask for feedback. Here's your social media challenge to help you get the word out about your practice message and to get feedback. Twitter Challenge

Tweet your elevator speech (in only 140 characters or less) to me @Julie_Hanks and I'll give you feedback on it. If you tag your tweet with #elevatorspeech then other twitter users can find it and give you feedback, too.

If you're not on Twitter, post your elevator speech or basic practice message as a status update on any social media site. Ask for feedback from other mental health professionals and people outside of the field on the clarity of your practice message. Here are some suggested questions.

Elevator Speech Feedback Questions

  • Is my message in layman's language without "psychobabble"?
  • Is my ideal client clearly identified?
  • Does it focus on my ideal client's potential problem?
  • Does it clearly state a benefit that my services offer?
  • Is it succinct (2-3 sentences)?

I'm looking forward to reading your elevator speeches. If you're not on social media yet, feel free to post your basic message below as a comment below.